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Developing a mature HR function

Developing a mature HR function involves creating an HR maturity model independent of specific HR practices. This model consists of six key elements: Philosophy, Policies, Programs, Processes/ Procedures, People, and Practices. The Philosophy is the business owner's belief system about how people should be treated within their businesses. Policies are the practical embodiment of these philosophies. Programs introduce the policy and its rationale to stakeholders. Processes and Procedures detail how to operationalize the policy. People are those involved in deploying and carrying out these processes and procedures. Practices are the execution of agreed people management activities. The maturity model also provides a means for assessing the system's characteristics and conferring a value to identify the current level of maturity.

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