The role of HR within a firm is often misunderstood. HR professionals are experts in people management, but their role isn't to solve all problems related to personnel. Like other support functions in a firm, such as finance or logistics, HR professionals manage a resource - in this case, human resources. They should work collaboratively with operational managers to establish guidelines, processes, and procedures for utilizing human resources effectively. HR professionals should also ensure that these processes align with the business owners' philosophies and legal requirements. Once these systems are in place, HR professionals monitor compliance and manage continuous change programs to adapt to evolving business needs.